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CUSTOMER REQUIREMENTS

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You do not need to have a reseller certificate or sales tax permit to buy from us, but you do need to own a business. We mainly service resellers that include, but not limited to: small retailers, online sellers, flea market / swap meet vendors, and any other buyer that can meet our minimum requirements.

If you are looking to buy smaller quantities below our $500 minimum you can still get great deals at our direct to retail business at Matt’s Warehouse Deals.

Customers must submit a current and valid copy of their reseller certificate or sales tax permit (where appropriate) for verification.

You can submit the necessary documents when creating a new account or if you already have an account, you can submit the documents through our sales tax exemption page.

If you need to resubmit any previously uploaded sales tax documentation, you may return to the sales tax exemption page and submit a new document to replace the previous one.

It's important to maintain a minimum, so that we continue to operate efficiently and quickly to fulfill orders. It also helps us sustain our high level of service and keeps our price points low for all our resellers.

BUSINESS INFORMATION

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We carry a variety of different inventory, ranging from general merchandise to electronics. Browse our catalog now to see what we currently have available.

Some of the items we sell, include:

  • Apparel & Accessories
  • Baby & Children Products
  • Bags & Luggage
  • Cleaning Supplies
  • Electronics
  • Food Items
  • General Merchandise
  • Health & Beauty
  • Misc. Liquidation / Pallets
  • Office & School Supplies
  • Paper Goods
  • Sublimation Products
  • Toys
  • Other

Our warehouse and showroom is located at:

Wholesale and Liquidation Experts
657 Red Oak Rd.
Stockbridge, Georgia 30281
(470) 317-6750

Yes, we have a showroom where you can order any products we currently have in-stock.

Our regular business hours are:
Monday to Friday: 8:00 AM to 4:00 PM

We receive many containers each week filled with new products, some are our regular restocked items and some are limited closeout deals. It is highly recommended that all customers take advantage of any deals they are interested in right away because we are limited to whatever supply we currently have.

To stay notified about any new updates, sales or promotional events, customers are encouraged to sign up to be alerted by email and/or text message here.

We accept all major credit cards and PayPal for qualified accounts.

New customers with initial orders of $1,500 or more will require a wire transfer payment to be completed before an order is shipped. New payment options will become available, once a history of completed orders and payments have been established.

ORDERING ONLINE

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We ship both nationally and internationally. However, we currently do not ship to addresses in California or P.O. boxes.

Yes. During checkout you can select the local pickup option.

We try to make available the fastest and most inexpensive shipping to customers. Depending on the orders size, total weight, and destination, a variety of shipping options will be presented when checking out.

In addition to standard shipping methods, we also have FTL and LTL options available.

On average LTL (Less-Than-Truckload) and FTL (Full Truckload) will take 3-5 business days for an order to be shipped, however in some situations it can take up to 10 business days or more.

Please be aware that federal holidays, weather events, and other factors may alter the estimated arrival time.

Shipping times are not guarantees, but provided as a general range of when orders can be expected to be delivered.

Visit our shipping policy page to learn more.

  1. After completing the online checkout, customers will receive an email and/or text message confirming their order.
    PLEASE NOTE: Orders will be ready for pick up the following business day. If you receive the second notification that your order is ready, you can come to pick it up. If you receive notification that your order is ready before the following day, it is fine to come and pick up the order.

    Our warehouse is located at: 657 Red Oak Rd. Stockbridge, Georgia 30281

  2. When an order is ready to be picked up customers will receive another notification by email and/or text message.
  3. Customers have 7 business days from the time they receive their notification to pick-up their order. Orders that are not picked up within the 7-day window will be refunded minus a 25% restocking fee.
  4. A team member will retrieve and review the contents of the order to confirm that everything is correct with the customer. The customer will be asked to sign out and then be allowed to take the order.

TIERED PRICING

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Each tier gives customers preferential pricing on every product in the catalog. There are three levels of discounts: silver, gold, and platinum. New customers are automatically enrolled in the silver status when they create an account.

In order to achieve higher levels of discount, we take into account a number of factors to evaluate. One of which is a customer’s consistent purchase history and order volume. The more a customer buys, the greater their chances of receiving better pricing will be. Every business relationship is unique and there are no set guidelines.

If you are interested in requesting better pricing, please contact us for more information.

RETURNS

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All sales are final.

The only exception is for damaged, malfunctioning, missing, or misrepresented merchandise.

If a valid discrepancy is found, contact us or file a returns claim immediately. We will initiate an investigation and review the issue to determine an appropriate solution for you.

MISCELLANEOUS

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If you require any additional assistance please contact our customer service team.